Privacy Policy

1. Scope

This Privacy Policy applies to personal information we collect through the Services, including when you:

• browse our website;
• create an account;
• use conference hubs or conference-related tools;
• submit forms or requests;
• upload notes, media, or business materials;
• communicate with us; and
• purchase subscriptions or other paid services.

2. Information We Collect

We may collect the following categories of information.

A. Information You Provide Directly

This may include:

• name, email address, phone number, company name, title, and profile details;
• account credentials or authentication-related information;
• billing and transaction-related information;
• form submissions, survey responses, and support requests;
• prompts, chat inputs, notes, saved targets, bookmarks, and follow-up records;
• uploaded content such as documents, screenshots, photos, images of business cards, audio files, transcripts, spreadsheets, and other materials; and
• event participation details, preferences, and workspace activity.

B. Conference-Related and Business Information

We may collect, create, receive, structure, or display information related to conferences, companies, exhibitors, sponsors, side events, and business entities, including:

• conference names, dates, locations, categories, and public event details;
• exhibitor, sponsor, speaker, or company names;
• booth or presence-related business information;
• company websites, public descriptions, product categories, and public-facing business links;
• public event-related schedules or listings; and
• user-saved or user-curated conference targets and related notes.

Some of this information may concern businesses rather than individuals, but it may still contain personal information in some contexts.

C. Automatically Collected Information

When you use the Services, we may automatically collect:

• device information, browser type, operating system, IP address, and approximate location;
• pages viewed, clicks, referring URLs, session activity, and timestamps;
• usage logs, diagnostics, crash reports, and performance data; and
• cookie and similar tracking data.

D. Information from Third Parties

We may receive information from:

• payment processors;
• analytics providers;
• authentication providers;
• public sources;
• partners, service providers, and integrations; and
• users who upload or submit contact, company, or conference-related information.

E. AI-Derived Information

We may use automated tools, including AI systems, to organize, summarize, classify, enrich, rank, or generate inferences from information you provide or that we lawfully obtain from other sources. Such outputs may contain errors and should be reviewed accordingly.

3. How We Use Information

We may use personal information to:

• provide, operate, maintain, and improve the Services;
• create and manage accounts and workspaces;
• process conference-related searches, workflows, notes, summaries, and recommendations;
• generate AI-assisted outputs, rankings, suggestions, and follow-up actions;
• process purchases, subscriptions, renewals, and customer support;
• personalize user experience;
• monitor usage, diagnose issues, and improve performance;
• detect fraud, abuse, unauthorized access, and policy violations;
• comply with legal obligations; and
• communicate with you about updates, support, product changes, and marketing where permitted by law.

4. Sources and Nature of Conference-Related Data

Our Services may incorporate conference-related, company-related, exhibitor-related, or event-related information from multiple sources, including:

• information submitted directly by users;
• publicly available business or event information;
• partner-provided or service-provider data;
• internal processing, normalization, and enrichment; and
• AI-generated structuring, summarization, or recommendations.

Such information may be incomplete, stale, or inaccurate. We do not guarantee that all conference or company information is current or correct.

5. User-Submitted Conference Content

Users may upload or submit conference-related content, such as:

• onsite notes;
• meeting notes;
• business card images;
• photos or screenshots;
• audio recordings and transcripts;
• contact details;
• company lists;
• follow-up records; and
• prompts and chat content.

This content may include personal information about the user or about third parties. If you upload information about another person, you are responsible for ensuring you have an appropriate legal basis or permission to do so.

6. Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to:

• keep you logged in;
• remember preferences;
• understand traffic and usage patterns;
• improve performance and analytics; and
• support marketing and measurement.

You may control cookies through your browser settings, though disabling some cookies may affect functionality.

7. How We Share Information

We may share information in the following circumstances.

A. Service Providers

With vendors and contractors who help us provide the Services, such as hosting, storage, analytics, customer support, payment processing, authentication, communications, and security providers.

B. Business Transfers

In connection with a merger, acquisition, financing, asset sale, reorganization, bankruptcy, or similar transaction.

C. Legal Compliance and Protection

When required by law, subpoena, court order, or legal process, or when reasonably necessary to protect rights, users, security, or the integrity of the Services.

D. With Your Direction

When you instruct us to share information, use integrations, or participate in features that involve sharing.

E. Public or Shared Business Listings

Certain conference-, company-, exhibitor-, or business-related information may appear in public or semi-public areas of the Services where that functionality is part of the product. We aim to distinguish between public-facing business information and private user workspace data, but users should assume that information intentionally submitted to public-facing areas may be visible to others.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information, product function, legal requirements, and operational needs.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no system is completely secure, and we cannot guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials and for using the Services responsibly.

10. Your Rights and Choices

Depending on your location, you may have rights to:

• access personal information we hold about you;
• request correction of inaccurate information;
• request deletion of certain information;
• object to or restrict certain processing;
• opt out of marketing communications; and
• request information about how your data is used or disclosed.

To exercise these rights, contact us at contact@prosgrow.ai. We may need to verify your identity before responding.

11. Correction and Removal Requests for Company or Event Information

If you believe the Services display inaccurate, outdated, unauthorized, or infringing information relating to you, your company, your event, or your rights, you may contact us at contact@prosgrow.ai with sufficient detail.

We may review requests to correct, update, remove, or restrict certain content where appropriate, subject to applicable law, legitimate interests, product integrity, and our legal obligations.

12. International Data Transfers

If you access the Services from outside the United States, your information may be transferred to, stored in, and processed in the United States and other jurisdictions where our vendors or service providers operate.

By using the Services, you understand that data protection laws in those jurisdictions may differ from those in your location.

13. Children's Privacy

The Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us so we can investigate and take appropriate action.

14. Third-Party Services

The Services may contain links to or integrations with third-party websites, services, or platforms. We are not responsible for the privacy practices of those third parties. Their own terms and privacy policies apply.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date and post the updated version on this page. Continued use of the Services after changes become effective means you accept the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

ProsGrow AI, Inc.
contact@prosgrow.ai